Concepts
File
Documents the pod can search, read, and cite in its answers.
What a file is
Upload contracts, policies, specs, or exports and they become part of what the pod knows. Agents search files to ground their answers instead of guessing. Files live alongside tables: tables for structured records, files for documents.
For example
Upload the returns policy PDF and the support agent quotes the actual policy when replying to customers.
Reach for it when
- Knowledge lives in documents: policies, contracts, manuals, transcripts.
- Agents should quote the real source instead of improvising.
- People attach evidence to work items.
- Content has no fixed fields — it is prose, not records.
Give the pod something to read
- Open Docs and upload the documents your team actually consults.
- Organize into folders by topic — folders are the unit you grant to agents.
- Grant the relevant folder to the agent that needs it.
- Ask the agent a question the document answers and check that it cites it.
Where it lives
Docs in the left sidebar. Personal files live under your own space; pod files are shared.
Related concepts
| Concept | In short |
|---|---|
| Table | Typed business data the pod reads and writes — leads, tickets, tasks — with per-row security. |
| Agent | An AI worker with a role, instructions, and scoped access to your tables, files, and apps. |